News

SAN DIEGO - It may seem obvious that financial services CUSO investment representatives need to be viewed as `trusted advisors' by credit union members. But members' definition of `'trust' not necessarily as obvious as the premise. That became apparent to CUSO Financial Services (CFS) through a series of focus groups...

Card "skimming" has cost CUs $20 million in five years. Learn how the thieves do it. Page 8.

Credit union technology is as hot as ever, see pages 20-30 for all the latest news.

This chart shows the total percentage of mortgages that will be closed online this year through 2005 as estimated by Celent Communications. While truly paperless mortgages remain "a distant vision," according to a recent report from the research and advisory firm, the marketplace is demanding greater efficiencies and better customer...

So, what do people spend their time doing when they're online? The Pew Internet & American Life Project conducts regular surveys to find out. Here are the latest results.

TowerGroup, the Boston-based research and advisory firm that has partnered with CUNA to offer services to the credit union space, has just released a report on its analysis of the online banking services at the largest of the U.S. banks. Here are two tables from that report. The first shows...