News

WEST PALM BEACH, Fla. - As more and more credit unions reach the size where a call center starts to make sense, they're discovering jobs fielding hundreds of calls a day may create one of the highest turnover rates they've seen. A recent report by MarketWatch ranked telemarketing and customer...

WEST PALM BEACH, Fla. - While many are still contemplating whether to add Health Savings Accounts to their employee benefits options, opportunity is knocking when it comes to offering Health Savings Accounts (HSAs) to members. HSAs are tax-free savings accounts that can be used to pay for medical expenses including...

Two opinionated CU leaders take on CU business services and GSE reform on pages 16 and 21 respectively.

Alaska USA has found a way to use MasterCard's RPPS for credit counseling payments. Page 28.

Business loans represented the strongest loan growth category in 2004 accounting for 34.23%. The number of member business loans has significantly increased over the years, going from $3.36 billion in 1999 to $11.98 billion in 2004.

MADISON, Wis. - Should a credit union offer or expand its member business services? This question and more will be explored during the CUNA's Business Services and Lending Conference, which is part of the association's on-site and eSchool offerings for May 2005. The conference takes place May 23-25 in St....