News

CORVALLIS, Ore. - The $410 million Wabash County Farm Bureau Credit Union here needed a core processing system that could handle the uniqueness of agriculture loans. As the DP story on page 1 (continued on 16-17) shows, credit unions may begin making DP decisions based on their business account capabilities....

Credit unions need to know what's on the minds of the bankers. On page 38 readers will find coverage of the America's Community Bankers recent GAC held in Washington. Credit unions came up on a number of occasions, but the banking group says it has bigger fish to fry.

RIVERSIDE, Calif. - Surf and sun may be on the minds of a lot of young Californians, but for Scott Murray and Jeremiah Worthington, the big thing was creating a home-grown online lending system that's now saving their employer a cool $120,000 a year or so. Using what was available...

COLUMBIA, S.C. - From brochureware to community portals to account aggregation, what a long, strange trip it's been for Web sites in credit union land, and who knows where it's going next? Bill Wagner's willing to hazard a guess. "In the not-so-distant future, the most functional CU Web site will...

COLUMBIA, S.C. - As more consumers move to the Web for their financial services, it's becoming increasingly crucial that credit unions help them when they get there. Because of that, self-service tools - from the simplest FAQ's to emerging technical wizardry such as virtual agents - are also becoming increasingly...

CU Times Editor WASHINGTON - BITS isn't just for banks anymore, and credit unions better keep an eye on this financial tech group. Once known as "Bank Industry Technology Secretariat", the organization changed its name to simply BITS to reflect that it isn't just for banks, and it's not a...

MARLBORO, Mass. - Nobody would argue the importance of member satisfaction, but staff's ability to do what's needed to keep members happy depends to a large extent on staff's own satisfaction working for their credit union. In fact, Donna Russo, vice president, human resources for Digital FCU argues that management's...

WEST PALM BEACH - Employee turnover costs money, but unfortunately it's part of the business of running a credit union - or any business, for that matter. The Center for Community Economic Development, University of Wisconsin put together a worksheet adapted from formulas developed by HR experts Wayne Cascio, H.L....