Editor's Letter

Resources

• Strategies to Increase Your CU's Revenue and Add Value for Members

  From Mortgage Capital Trading

  Discover actionable strategies to reduce your CU’s expenses and increase revenue.

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• Transformational Banking: A New Model

  From Finastra

  The era of digitalization and multi-channel experience has truly begun and the stage for new rules of banking has been set - is your financial institution ready?

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• The Path to Fully Digital Mortgage Loan Closings

  From Finastra

  A fully digital mortgage loan closing can offer significant savings and benefits for your institution and your members. Start your journey now!

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• Your Digital Transformation of Tomorrow Starts Today

  From Finastra

  To remain competitive, financial institutions need to initiate digital evaluations now to ensure future profitability.

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• Next Gen Banking Automation for Credit Unions

  From Finastra

  Discover how two credit unions are implementing a proven operational approach in advanced AI-driven systems to save time and money.

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• Ensure Success with New Technology

  From Abrigo

  Discover crucial steps to embrace for a successful software implementation at your CU and optimize your change management process.

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• 2021 Finance and Technology Trends for Financial Institutions

  From Syntellis

  Discover upcoming finance and tech trends and learn how to improve your CU’s profitability.

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• How to Attract the Best Employees for Your CU

  From Fond

  Discover easy tech tools to modernize your CU’s workplace so you can attract and retain the best employees.

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• The Endless Benefits of a Centralized Title Model

  From Corporate Settlement Solutions

  Discover the endless benefits of a centralized title model for your credit union.

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• The Four Pillars of an Effective Interest Rate Risk Management Program

  From Plansmith

  Establish a successful and effective interest rate risk management program to control the impact of changing interest rates.

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• Special Report: The Path to a Fairer Credit Economy

  From Zest AI

  Learn how to chart the path to a fairer credit economy without adding risk for your CU.

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• How to Offer Secure & Compliant Real-Time Payments for Your CU

  From NICE Actimize

  Work smarter, not harder. Overcome the resource constraints that may limit your digital offerings to differentiate your CU and offer secure and compliant real-time payments for your CU and its members.

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• Protect Your Cardmembers Against Cybersecurity and Fraud Threats

  From Elan Financial Services

  Discover how to protect your cardmembers against cybersecurity attacks and mitigate your credit union’s losses.

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• 3 Ways Website Calculators Can Drive Digital Transformation in 2021

  From Signal Intent

  A robust and updated financial calculator is a key tool to help capture accurate member data and grow your CU’s bottom line.

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• Use Customer Experience to Unlock the Lifetime Potential of Member Satisfaction

  From Harland Clarke

  In the new world of customer experience, “being there” for members means getting there and staying there. Learn how to develop a holistic approach to customer experience.

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• Improve Mortgage Profitability For Your CU and Add Value For Members

  From Mortgage Capital Trading

  Learn how to drive mortgage profitability without sacrificing member service or increasing risk. Download this case study now!

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• 5 Capabilities Your CU Must Have to Manage Member Interactions Through COVID-19

  From Lightico

  Discover 5 capabilities your CU should have to improve member interactions throughout this pandemic and beyond.

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• Hanging Up Happy: How to Turn Contact Centers Into Member Satisfaction Centers

  From Harland Clarke

  Learn how to ensure your contact center meets member expectations and improves member satisfaction.

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• Engaging Your Cardmembers with a Slick and Secure Credit Card Mobile Application

  From Elan Financial Services

  Is your credit union’s credit card mobile app engaging your cardmembers? Discover the four pillars of an effective credit card mobile application.

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• eGuide: Next-Generation eSignatures Solutions for Credit Unions

  From Lightico

  When your members set out to get banking done, they expect a seamless end-to-end process - regardless of what device they are using. Discover how to simplify and accelerate your members’ experience while improving loyalty and ROI.

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