Credit Union Management

FcISHERS, Ind. -- Credit unions are going through a defining moment and have an opportunity to figure out what they stand for and come up with a strategic plan to get where they want to be.

Members who are tech savvy, highly mobile and rarely visit branches were those the $5.2 billion American Airlines Federal

Using small size to a credit union's advantage and the importance of providing an innovative member experience were among the points emphasized by Ed Brett of Westminster Savings at the CU Water Cooler Symposium.

The average rate for certificates of deposit recently dropped below 1%, a move not seen since recorded data in the 1950s.

Credit Union Times ON AIR this week featured a variety of issues affecting credit union volunteers from education to volunteer/CEO relations to paying "volunteers."

A decline in satisfaction with their employers going back two years appears to be shifting among financial advisers.

Offered online for the first time ever, CUNA Mutual Group's 2010 Discovery Conference on Nov. 3 included virtual sessions on spotting and leveraging consumer trends for growth, evolving to meet consumer expectations and more.

A lively chat session on how credit unions can identify innovation opportunities involved almost always asking members what they want and the challenge of convincing reluctant boards.