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Give your members what they want - a debit card

By Staff Writer

In today's fast-paced society, writing a check, or standing behind someone who is, has become a frustrating and time-consuming task. More than ever, consumers are turning to debit cards for a wide variety of goods and services that have traditionally been purchased with checks or cash. In fact, debit card...

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Consumers find real value in credit counseling

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It's all in the delivery

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August 28, 2001

Is it time to look at online brokerage to round out your online financial services?

Online financial services - it means so many things to so many people. Internet banking, online bill payment and check image presentment, e-statements, online loan origination, and more. But, have you thought about brokerage? With the passage of the Gramm-Leach-Bliley Act of 1999 the landscape of financial services and the...

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August 21, 2001

The lessons we've learned in Oregon

Oregon credit unions were proud of their accomplishments in the 2001 Oregon Legislative Session. When the session ended on July 7, we had accomplished what we set out to do - pass favorable member business loan legislation, and update specific sections of the Oregon Credit Union Act. We did this...

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August 14, 2001

Marketing: The key to retail success

Trying to deliver your product without marketing is like trying to have a party and not inviting anyone to attend. The party just is not going to happen. The invitation is key. It communicates the end result of all the planning and the reason(s) why people should come. The same...

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August 07, 2001

Maintaining member loyalty in a rate sensitive environment

It may come as a surprise to those of us who believe strongly in the not-for-profit, best-deal-around services that credit unions provide, that members will call their credit union for mortgage interest rates, then call 11 other financials and go with the one that promises them the best rate. Whatever...

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July 31, 2001

Wireless technology's impact on the credit union industry

We are witnessing the tremendous potential for a dramatic shift in the way financial services offered by credit unions are delivered to their members. The first leg of this journey began a decade or so ago when walk-in or drive-up members started banking by telephone and then later over the...

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July 24, 2001

Lower market interest rates are good for credit unions-NOT!

Recently, a well-known credit union economist stated that Fed rate cuts are good for credit union bottom lines because it increases the upward slope on the yield curve (a paraphrase). An examination of the graph exhibit shows a different reality. The chart shown here compiles Net Interest Income (NII) for...

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July 17, 2001

Smart gamblers always hedge their bets

Let's face it-life is a gamble. Help your credit union members see the wisdom of payment protection We all take risks every day, whether we know it or not. Accidents can occur while driving, flying or working in our job. Just as smart gamblers cover their bases to make sure...

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Top Commentary Stories

Give your members what they want - a debit card

Consumers find real value in credit counseling

It's all in the delivery

Recommended Just For You

Commentary Stories

Is it time to look at online brokerage to round out your online financial services?

The lessons we've learned in Oregon

Marketing: The key to retail success

Maintaining member loyalty in a rate sensitive environment

Wireless technology's impact on the credit union industry

Lower market interest rates are good for credit unions-NOT!

Smart gamblers always hedge their bets