Commentary

Almost every day, credit union representatives ask me to keep the NCUA's assessments low.

I have the privilege of helping credit unions with their business continuity planning, doing plan reviews, facilitating exercises, conducting business impact analyses, rewriting plans and educating staff and boards.

James Robert Lay, grower of relationships at PTP New Media pushes credit unions not to sit back on their heels and wait for things to get back to "normal."

The breakdown of trust impacts the lives of millions every day. It disrupts efforts to conduct business and to communicate at all levels-personally, locally, nationally and globally.

Carla Day from CU Chat Up discusses her experience visiting Zappos headquarters in Las Vegas.

As I come to the end of my term as a board member and chair of NAFCU, it is with particular pride that I reflect upon how our industry has evolved over the last decade.