In response to your latest online voting poll regarding lack of membership growth, credit unions need to learn to market like the successful "other guys" who are growing their customer base. My brother is CEO of a credit union in California and my wife worked at a credit union here...
Many credit union leaders believe lack of new members is the No. 1 challenge facing credit unions, but how that challenge will be met is up for debate.
Rocky Mountain Credit Union, Helena, Mont., has appointed Barrie Crandall to vice president of operations and Mick Karls to vice president of business development. MaPS Credit Union, Salem, Ore., has recently named Bobbie Concepcion its stellar teller for the month of July for her exceptional customer service. Karen Moran, loan...
In response to your new voting poll on membership growth (or lack thereof), one thing we can't forget is that only about half of the 40% or so of the current adults who belong to a credit union, say that it is their primary financial institution. Given that statistic, a...
On The Inside
Special Report: CUSOs Many believe CUSOs are the answer to help credit unions battle thinning margins and intense competition. Read about the latest CUSO news in the special report on pages 22-26. In Members We Trust The National Center for Member Trust was launched this past February. See how far...
Philadelphia Federal Credit Union proved that it pays to save when it awarded the grand prize winner of its Third Annual Youth Savings Challenge, Andre Saunders, a Microsoft Xbox 360 video game system.
Jeanne D'Arc Credit Union and Nashoba Hill Corporation of Westford, Mass. are helping locals get into the Halloween spirit.
Mutual Savings Credit Union, Birmingham, Ala., has promoted Brett Fulton to manager of branch administration; Harriet James to branch manager of its Bessemer Branch; and Ashley Ellison to branch manager of its Clanton Branch. The CU also transferred Branch Manager Keith Deakle to its Pelham Mutual Savings Credit Union branch...
After less than five months, CUNA Vice President of State Governmental Affairs Larry Lanier has left CUNA. Lanier, who left Oct. 6 to become a head lobbyist for a state medical association, has more than 20 years in advocating issues at the state level. He replaced Colleen Kelly, a 17-year...
TopLine Federal Credit Union, Maple Grove, Minn., has named Mark Hodowanic its new lending manager. Veridian Credit Union, Waterloo, Iowa, has named Kate McMullen public relations specialist and has promoted Madena Burman to business development coordinator. Evansville Teachers Federal Credit Union, Evansville, Ind., appointed Joe Miller to manage the CU's...
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Resources
Alkami
From Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download Resource
Alkami
From Alkami
The 2025 Digital Sales & Service Maturity Model update reveals how FIs are evolving. Discover why credit unions that prioritize digital maturity will be best positioned to capitalize on revenue growth opportunities.
Download Resource
Eagle Eye Networks
From Eagle Eye Networks
Discover how cloud-based video surveillance and AI are redefining operations, offering more than security by improving fraud detection, member experience, and operational resilience.
Download Resource
nCino
From nCino
This guide is designed to help credit unions ask the right questions--and know what to listen for in return--to identify a true partner for success.
Download Resource
Elan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download Resource
State National
From State National
What credit unions should know about protecting their portfolios.
Download Resource
State National
From State National
If economic shifts are making your organization question its level of portfolio protection, this quick summary will help you compare blanket and self-insurance vs. Collateral Protection Insurance (CPI) to ensure you choose the right program for your credit union.
Download Resource
Genetec
From Genetec
Choosing a physical security solution can be complicated. Check out our checklist of things to consider.
Download Resource
Genetec
From Genetec
Is your credit union still relying on outdated physical security systems that limit scalability and create siloes in your operations? Download this white paper to explore a clear path to a more resilient and agile security framework that enhances safety, streamlines operations, and ensures compliance.
Download Resource
Elan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download Resource
Alkami
From Alkami
What’s going on in digital banking? This sixth edition report explores KPIs and metrics to gauge your credit union’s progress, effectiveness, and efficiency in digital banking services.
Download Resource
Elan Credit Card
From Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download Resource
Elan Credit Card
From Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download Resource
Elan Credit Card
From Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download Resource
Elan Credit Card
From Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download Resource
Elan Credit Card
From Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download Resource
Elan Credit Card
From Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download Resource
Elan Credit Card
From Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download Resource
Alkami
From Alkami
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
Download Resource
Alkami
From Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceAlkami
From Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceAlkami
From Alkami
The 2025 Digital Sales & Service Maturity Model update reveals how FIs are evolving. Discover why credit unions that prioritize digital maturity will be best positioned to capitalize on revenue growth opportunities.
Download ResourceEagle Eye Networks
From Eagle Eye Networks
Discover how cloud-based video surveillance and AI are redefining operations, offering more than security by improving fraud detection, member experience, and operational resilience.
Download ResourcenCino
From nCino
This guide is designed to help credit unions ask the right questions--and know what to listen for in return--to identify a true partner for success.
Download ResourceElan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download ResourceState National
From State National
What credit unions should know about protecting their portfolios.
Download ResourceState National
From State National
If economic shifts are making your organization question its level of portfolio protection, this quick summary will help you compare blanket and self-insurance vs. Collateral Protection Insurance (CPI) to ensure you choose the right program for your credit union.
Download ResourceGenetec
From Genetec
Choosing a physical security solution can be complicated. Check out our checklist of things to consider.
Download ResourceGenetec
From Genetec
Is your credit union still relying on outdated physical security systems that limit scalability and create siloes in your operations? Download this white paper to explore a clear path to a more resilient and agile security framework that enhances safety, streamlines operations, and ensures compliance.
Download ResourceElan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download ResourceAlkami
From Alkami
What’s going on in digital banking? This sixth edition report explores KPIs and metrics to gauge your credit union’s progress, effectiveness, and efficiency in digital banking services.
Download ResourceElan Credit Card
From Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceElan Credit Card
From Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceElan Credit Card
From Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceElan Credit Card
From Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceElan Credit Card
From Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceElan Credit Card
From Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceElan Credit Card
From Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download ResourceAlkami
From Alkami
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
Download ResourceAlkami
From Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceAlkami
From Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download Resource