LOMPOC, Calif. - It isn't easy being a credit union human resource professional in California. In fact, the key to surviving seems to be found in the expression, "keep rolling with the punches." "The one thing you can depend on California for is to keep credit union HR professionals busy,"...

WEST PALM BEACH, Fla. - The roped off "cattle" queues and traditional teller lines have been eclipsed by Internet Cafs, conversation areas, and greeters as credit unions take a page from retailers. Yes the environment is warmer, more inviting and often state-of-the-art but is it worth the investment years later?...

PHILADELPHIA - Philadelphia Federal Credit Union thinks it is better than the competition and isn't afraid to say it. In its first aggressive educational marketing move, the $460 million credit union has launched the "Better Than My Bank" campaign. "We wanted to create something edgy and irreverent like our members...

MADISON, Wis. - The recently released CUNA 2003 E-Scan Complete Credit Union Staff Salary Survey for Human Resources Planning reveals that credit union pay increases are following the national downward trend of most U.S. employers. According to the survey, although average pay increases for credit union employees are slightly higher...

LARGO, Fla.- Thanks to Pinellas County Teachers Credit Union, Northeast High School has opened its first credit union branch. The totally student-run Viking branch serves as the centerpiece of NEHI's Center of Finance, a career program that prepares students for jobs in the financial arena. "It is a school within...

WASHINGTON - A new report finds that Americans are more concerned with rising health insurance premiums than terrorist attacks. According to the 2003Annual Employer Health Benefits Survey recently released by the Kaiser Family Foundation and Health Research and Educational Trust, 66% of employees reported being "very worried" that their income...

BARTLETT, Tenn. - Don't tell First South Credit Union Director of Marketing Anne Mathis that marketing is just fluff. "To me marketing encompasses so many things to reach into many areas and support the organization and goals of the organization beyond what many think - it is not just advertising,"...

EAST LANSING, Mich. - For Michigan State University Federal Credit Union marketing strikes the perfect balance between technology and creativity. The $929 million credit union recently won a first place NAFCU marketing award for its "Great Minds Think Alike" membership promotion. The promotion was a multimedia mix consisting of a...