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Allegacy FCU’s headquarters in Winston-Salem, N.C. Allegacy FCU’s headquarters in Winston-Salem, N.C. (Source: Allegacy FCU)

In mid-March, the $1.64 billion, Winston-Salem, N.C.-based Allegacy Federal Credit Union successfully completed a mock conversion to the Brookfield, Wis.-based Fiserv’s DNA core in a remote environment due to the COVID-19 pandemic.

By sustaining a thorough command-and-control process and leveraging collaboration tools, the Allegacy and Fiserv teams communicated as if they were located in the same facility, allowing them to smoothly carry out a mock conversion. The credit union is planning to go live on the new system this month.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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