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How far into P2P should credit unions go?

There can be value in taking a contrarian point of view. It creates a dialogue, generates diversity of thought and battles the pack mentality that can often take hold in business. Still, overt skepticism – especially when it comes to the promises of emerging technologies in payments – is as risky as over-optimism.

Take Zelle, for example. The P2P platform continues to surpass all expectations for growth. There are several factors contributing to the steady in-roads Zelle is making with issuers and consumers. Each proves that disruption in payments is a fast-moving train – one financial institutions will be better off boarding than ignoring.

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