Stuart LevineWhat traits andbehaviors will impact your success as a leader and the ability ofyour organization to successfully transform itself? Can thesebehaviors be learned? An ever-increasing number of studies showthat people at all organizational levels can improve their careersand ability to lead successful teams and companies throughself-awareness, self-control, motivation, empathy and socialskill. These five qualities comprise emotionalintelligence.

Effective leaders possess significant EI. The traditionalleadership qualities and a high IQ are not enough. DavidGoleman, who popularized the term in his 1995 book “EmotionalIntelligence” stated: “… emotional intelligence is the sine qua nonof leadership. Without it, a person can have the best training inthe world, an incisive, analytical mind, and an endless supply ofsmart ideas, but he still won't make a great leader.”

Goleman's research and that of many others demonstrate that itis exactly the soft skills associated with EI that are tied tomeasurable business results, including higher profitability andROI.

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