Fraudsters may be gaining valuable information from members who misdial when calling their credit union, according to a security advisory issued this week by an Atlanta firm.
The scam, dubbed the misdial trap, was reportedly discovered by a $1 billion credit union in the Northwest and more than 100 additional credit unions and banks could be targets, according to Pindrop Security, which issued the alert.
To pull off the scam, fraudsters purchase phone numbers similar to an institution's main number and pose as legitimate customer service representatives to gain information from people who dial the wrong number, according to Pindrop.
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