CHICAGO – BAI Retail Delivery, the largest conference hosted by the Bank Administration Institute, it attracted more than 3,000 attendees from around the world this year.

Perhaps surprising to some, more than 100 credit unions were among the financial institutions represented here. What's more, many credit unions sent multiple employees. Credit union attendance tended toward the larger shops, with most having assets of $500 million or more.

CU Times spoke with Dan Kinne, director of information services for $1.1 billion First Entertainment Credit Union of Hollywood, Calif. Kinne said he started attending BAI Retail Delivery in 2000 or 2001 when he was a member of the CUNA Technology Council executive team.

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