The out-of-the-blue October closure of Pano Logic, a Redwood City, Calif.-based provider of virtual end user systems, shocked its clients, which included at least three credit unions–the $3.4 billion Redstone Federal Credit Union of Huntsville, Ala.; the $701 million Vantage Credit Union of Bridgeton, Mo.; and the $1.35 billion Central Florida Educators Federal Credit Union of Lake Mary, Fla.
Three months after the vendor's sudden shuttering, Credit Union Times asked Vantage CU how the incident has affected its operations. The credit union's response? Not much. Toby Ragaini, vice president of technovation for Vantage CU, and Dean Parkinson, director of operations, said they've continued to use the Pano System for VDI (a set of devices used to deploy virtual desktops throughout an organization) since the company's demise and praised the value of the system to this day.
They explained that prior to a tornado that hit St. Louis several years ago and left Vantage CU without power for several days, Pano Logic's devices played an important role in the credit union's efforts to virtualize its servers, data center and desktops.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
