Credit unions are winning in the fight to gain traction inmobile banking. That is the big takeaway from a newreport by Javelin Strategy & Research.
|In its research, California-based Javelin looked at mobilebanking offerings at the four largest banks, top 10 large regionalbanks, top 10 community banks, and top 10 credit unions, by depositsize. It concluded that nine of the top 10 credit unionsoffer some kind of mobile banking, while three of the top 10community banks do not offer any kind of mobile banking.
|Credit unions considered in the research include Alliant, American AirlinesFCU, Apple, Boeing Employees, Golden 1, Navy Federal, PentagonFederal, San Diego County, Schools First, Security Service, andState Employees' Credit Union.
|Javelin noted: “Among top 10 credit unions, 50% offer the tripleplay, that is, mobile web, app, and text banking. The percentage ofconsumers using mobile banking at credit unions is only 19%.“
|Javelin added: “There is still room for credit unions to grow,as 80% of the largest regional banks provide all three services andadoption increased to 28%.”
|Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
- Exclusive discounts on ALM and CU Times events.
- Access to other award-winning ALM websites including Law.com and GlobeSt.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
