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Integrating mobile Web for your banking site is the first step to retaining customers and reaching the new mobile-savvy generation. Consumers are embracing the conveniences that are offered by mobile banking; 15% of consumers using mobile banking is up from just 12% in the second quarter of last year, and that number includes nearly 30% of consumers between the ages of 18 and 34, and nearly 15% of consumers between 35 and 54, as reported by Alix Partners.

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