How do you balance member service with operational efficiency?Manage overstaffed branches? Process transactions better?
|The Filene Research Institute's George Hofheimer andCorePROFIT's Joseph Prunty discuss how credit unions can addressthe challenge of serving members well (and serving membersdifferently) while keeping operating expenses in line.
|This video is a live stream from June 14, 2012.
|“Lunch With Ed” series so far:
|May 17, 2012 – George Hofheimer and Matt Davis on Gamification andInnovation
May 31, 2012 – George Hofheimer and Ben Rogers on the Secrets of Great Mid-LevelManagers
June 14, 2012 – George Hofheimer and Joseph Prunty on Serving MembersWell
June 28,2012 – GeorgeHofheimer and Ben Rogers on DigitalBranding
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
- Exclusive discounts on ALM and CU Times events.
- Access to other award-winning ALM websites including Law.com and GlobeSt.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
