How do you balance member service with operational efficiency? Manage overstaffed branches? Process transactions better? Find out at lunch.
Check with us online Thursday for the third of the “Lunch With Ed” series from Filene Research Institute. Just go to www.cutimes.com/LunchWithEd. The live stream will begin at 1 p.m. (That's noon in Madison, Wis., of course.)
Filene's George Hofheimer and CorePROFIT's Joseph Prunty discuss how credit unions can address the challenge of serving members well (and serving members differently) while keeping operating expenses in line.
Stop on by.
Previously on “Lunch With Ed”:
May 17, 2012 – George Hofheimer and Matt Davis on Gamification and Innovation
May 31, 2012 – George Hofheimer and Ben Rogers on the Secrets of Great Mid-Level Managers
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