The Filene Research Institute's George Hofheimer and BenRogers discuss “Secrets of Great Mid-Level Managers” in this secondof the Lunch With Ed series of live streaming videos. This one isfrom May 31, 2012.

The topic: Understanding workforce factors and how they playinto effective credit union management will allow you to hire andpromote more effectively.

The participants:

George Hofheimer: As the Chief Research + Innovation Officer ofthe Filene Research Institute, George is responsible for armingcredit unions with the practical, yet creative ideas they need tocompete on their members' behalf. To do this, he oversees allresearch projects and innovation programs, including theprestigious i³ group.

Ben Rogers: Ben manages and edits a large pipeline of economic,market, and policy research related to the consumer financeindustry. As the Filene Research Institute's research director hespeaks widely on credit union topics and has authored nearly 20Filene reports, including much of the Institute's young adultresearch.

Lunch With Ed series so far:

May 17, 2012 – George Hofheimer and Matt Davis on Gamification andInnovation
May 31, 2012 – George Hofheimer and Ben Rogers on the Secrets of Great Mid-LevelManagers
June 14, 2012 – George Hofheimer and Joseph Prunty on Serving MembersWell
June 28, 2012 –George Hofheimer and Ben Rogers on DigitalBranding
Aug.3, 2012-DeniseGabel and Finovate's Julie Schicktanz on What's New in ConsumerFinancialTechnology