Call it the Internet strikes back. Almost as soon as financial services giant HSBC rolled out “secure keys” – that generate temporary passwords for online banking customers as part of a two-factor authentication upgrade – the Web exploded with opposition, as users expressed frustration and anger.
“Scrap the HSBC Secure Key,” a Facebook group, is a loud case in point. “What a complete waste of time, didn't ask for it,” posted Paul Kitching.
Alun Morris posted: “Online banking users: even if you are not with HSBC, you're next. Stop compulsory security keys. I'll end up having to put five of them on my keyring if this carries on.”
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