BITS, the technology arm of the Financial Services Roundtable trade group, has released a 71-page report aimed at helping financial institutions adopt social media and manage its risks.
"Social Media Risks and Mitigation" was produced by a panel of communications, security and technology experts and is intended to help banks and credit unions use emerging and existing services such as YouTube, Twitter and Facebook.
Topics covered include reputation, phishing and social engineering threats, along with compliance, information retention and hiring issues.
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