Aithent Inc. of New YorkCity said the $2 billion CoastalFederal Credit Union in Raleigh, N.C., has committed to usingits automated investigation management solution.
|The Aithent Fraud Manager helps gather, organize and analyzeinformation about suspected fraud or other financial crimes, andalso helps prepare and file Suspicious Activity Reports required byFinCEN at the Treasury Department.
|Coastal President/CEO Larry Wilson said the credit union neededto choose a new solution after the previous vendor ended support ofits product.
|“End of support meant we had to look at options that would letus continue case management activities with little interruption,”Wilson said.
|Aithent now lists five credit unions among its more than 80customers, which includes government, financial services, healthcare and insurance providers.
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