Millions of consumers in New York and New England can nowreceive their power bills online through the e-bill distributionservice from Fiserv Inc., if their financial institution is one ofthe more than 3,000 on the Fiserv bill-pay network.

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National Grid, which serves 3.3 million electricity customersand 3.4 million natural gas customers in Massachusetts, NewHampshire, New York and Rhode Island, has expanded its electronicbilling with the Fiserv service.

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E-bills contain the same information as paper bills, and aredelivered directly to the online banking site and stored there for12 months or longer. The service allows National Grid customers toreview their bill online, select payment dates and use featuressuch as e-mail due date reminders.

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“Delivering bills to financial institution sites is an importantcomplement to our existing billing capabilities, and helps enhancecustomer satisfaction,” said Jeff Martin, director of billing andsystems at National Grid.

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“Now that National Grid has joined the Fiserv network of morethan 400 billers, they can provide added convenience to customerswho choose to view and pay their bills at their financialinstitution website,” said Jardon Bouska, president of billersolutions at Fiserv. 

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