Credit unions are finding some of their strongest ever growth in mortgage underwriting by combining high-tech outreach with a traditionally high touch approach to service-both to their members and real estate professionals.
For the $177 million Kokomo, Ind.-based Solidarity Community Federal Credit Union and the $264 million Tampa Bay Federal Credit Union, the technology improvement has come from Mortgagebot, a long time leader in the business of automating mortgage applications and underwriting.
But while Tampa Bay has used Mortgagebot to primarily expand its members access, in terms of both time and geography, Solidarity has employed it as a tool it can use to reach out to both its members as well as local real estate professionals.
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