A Wall Street Journal editorial posed the question: "What do you do when you're a small company in Colorado, a federal regulator is after you, and it's hard to get anyone in Washington to answer your phone calls?"

My answer: You contact the Office of the National Ombudsman at the U.S. Small Business Administration.

At the Office of the National Ombudsman, we receive complaints and comments from small businesses, including credit unions, and we then liaise between them and federal agencies on their behalf. Although we are based in the SBA, we may assist businesses with regulatory concerns relating to over 35 federal agencies, including the NCUA, the Department of Treasury, the Department of Labor, the Internal Revenue Service, the Securities and Exchange Commission and the Environmental Protection Agency.

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