CALABASAS, Calif. — A series of outages on Thursday led to a three-hour shutdown of Digital Insight's main data center, the company said.

The company said the problems began about 10 a.m. Pacific time when a utility services failure caused a power outage at its primary data center in Westlake Village, which provides online banking services to thousands of credit unions and banks.

The primary backup system that's supposed to maintain a continuous supply of power to the data center also had failed and was being serviced at the time of the outage, the company said.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.