SAN DIEGO — The high cost of technology and ever-present security worries are driving the financial services industry's current trend of outsourcing core processing and related services, a panel of industry heavyweights agreed during Harland's Connections conference.
President & CEO John O'Malley lead the four-person panel of experts, which included Terence Roche, one of the Principal contributors behind gonzobanker.com; Rocky Clancy, executive director of Financial Services for J.D. Power & Associates; Craig Focardi, research area director for consumer lending at TowerGroup, a wholly-owned research
subsidiary of MasterCard Worldwide; and Ruth Razook, CEO of Palm Springs-based RLR Management Consultants, Inc.
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