WASHINGTON — The Small Business Administration acknowledges it was “overwhelmed” in the aftermath of the 2005 Gulf Coast hurricanes, but the agency said it’s ready this time after a major restructuring of its disaster assistance program.

Its Disaster Credit Management System can now handle 8,000 simultaneous users, four times the processing capability since 2005′s hurricanes, according to SBA. The agency says it can also now draw from a pool of 3,000 experienced individuals who can quickly staff up disaster offices with approximately 900 of these individuals having signed up as reservists and are available to report with 48 hours notice. Fifteen-person integrated teams now oversee the disbursement process work flow where each function is represented, with authority and competency to make decisions, ensure accountability, and manage for results, according to SBA. Non-disaster staff can now be deployed to surge scenarios to handle loan demand.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.