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EAST LANSING, Mich. — Often credit unions go looking for underserved people in their fields of membership to serve. But sometimes the underserved come looking for help and it’s up to the credit union to respond.

That is what happened at the $168 million Option 1 Credit Union (then Financial Health Credit Union) when a member affiliated with the Michigan Disability Rights Coalition approached the CU about help in administering some funds that the MDRC had been granted to offer assistive technology loans to people with disabilities.

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