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HARRISBURG, Pa. — The state’s 3,000 mortgage lenders and brokers have been informed of new conduct guidelines via a letter from Acting Banking Secretary Victoria A. Reider.

The Department of Banking first published the guidelines in the Pennsylvania Bulletin on Dec. 16, and it includes examples and definitions of practices considered to be dishonest, fraudulent, illegal, unfair, unethical, negligent or incompetent. Companies that fail to conform to the new guidelines could face suspension, revocation or non-renewal of their licenses.

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