WEST PALM BEACH, Fla. — Credit unions continued to outgrow their spaces in 2006 as many were either breaking ground or opening the doors to new headquarters.
The year also saw the revamping of branches as credit unions continued to tie their brand identity into design. To create lasting member experiences, credit union spaces ranged from dynamic retail environments and an exclusive "club" feel to featuring dialogue towers or hosting coffee shops as a way to foster better member relations.
Credit unions also looked to open branches in areas where many big bankers had abandoned. In response to the disasters of 2005 some credit unions invested in sophisticated mobile branches that could be lent to other credit unions in need or used as part of the credit union's own disaster recovery efforts to get branch services up and running as soon as possible.
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