KETTERING, Ohio – Day Air Credit Union has deployed its new Telephone Teller service, an audio response system powered by Maxxar technology that uses natural language speech recognition and response. Members of the $135 million CU now can simply say "Day Air" into the phone and follow that with requests for account information and to complete transactions, eliminating time-consuming menus and telephone keypad punching, says William J. Burke, 23,000-member Day Air's president and CEO. Day Air CU (www.dayair.org) serves employees at about 350 companies and the communities of Montgomery, Greene and Warren counties in southwest Ohio.
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
