SEATTLE. – Seattle Metropolitan Credit Union has signed up with Experion Systems of Maynard, Mass. to offer the firm’s automated advice program on mortgages.The $460 million CU said it hopes to increase its mortgage portfolio by offering the web-based program which provides technology driven guidance to members for product selection.”The Loan Advisor will allow us to expand our mortgage business while maintaining our high standard of member service,” said Ruth Korotzer, executive vice president of SMCU, which has 38,000 members, many of whom are City of Seattle employees. The Seattle CU said mortgages remain a “big business for the credit union” with over $115 million in consumer and business-related mortgage loans. Experion Systems offers a series of automated advice products “to identify the best financial product(s) for customers” with the system providing a direct link to self-service web capability. The technology emulates the dialogue between a customer and a financial product expert, providing product selection advice on complex financial decisions, said Experion.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.