MIDDLETON, Wis.-Management salaries at Pennsylvania’s credit unions fall significantly short of national averages while salaries for non-management positions remain on par with or above national averages. This is according to results of a survey conducted by HRValue Group, a human resource consulting firm specializing in work for credit unions and state CU leagues. The largest discrepancy – at nearly $20,000 less – was the overall average salary paid to CU managers, presidents and CEOs. When broken down by asset size of the CU, differences were less dramatic but still below national averages. For example, in the $10-million to $20-million asset category, national salaries averaged $56,433 while Pennsylvania’s salaries averaged $45,071. The only category in which Pennsylvania’s CEO salaries exceeded the national average was in the $100 million or more asset class ($188,497 vs. $126,906). Similarly, salaries for other management positions – including assistant manager, branch manager and call center manager – also fell below national averages. The largest difference was for assistant managers or executive vice presidents at $19,247 below the national average. Loan manager salaries at $11,031 less than average and member service manager salaries at $10,136 less follow this. Salaries for non-management employees, however, were more in line with national averages. And, in seven positions, Pennsylvania ranked higher than the national average: business development representative, executive secretary, mortgage loan officer, network administrator, plastic card clerk, systems analyst and training specialist. Employee benefits were another of inquiry for the study. In addition to base salaries, 30% of CUs offer bonus plans and 17% offer incentive plans. In 2003, bonus payments averaged 3.8% for CEOs/managers, 5.2% for management employees and 2.6% for non-management employees. Incentive payments averaged 7.3% for CEOs/managers, 4.5% for management employees and 2.6 for non-management employees. Other results indicate that more than half of the responding credit unions offer health insurance, with 38% of those respondents paying the entire premium. Survey results were based on 168 completed responses out of 702 distributed. An additional four surveys were received, for an overall response rate of 24.5%, but were not included in final results because of incomplete data or assets of less than $1 million. [email protected]

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