LENEXA, Kan. – U.S. Central says it will make whole anycorporate or individual credit union which might have suffered aloss, or had a member suffer a loss, due to a malfunction in theprocessing of ACH transactions, according to Roger Dick, directorof communications for the corporate credit union. Dick explainedthat on Friday, April 2, the Corporate inadvertently triggered alimit on the number of ACH transactions it could process in a day.The limit, which was contained in the software used by thecorporate's vender ACI, shut the processing down and resulted in acorrupted data file. Complicating the situation still further, anemployee error meant that there was no good data backup file ofFriday's business, Dick explained, guaranteeing that the problemrolled in Monday. Automatic Clearing House transactions clearchecks and drafts on checking accounts from around the country.Dick said that the corporate had taken steps to make sure that theACH processing limit “will not be a factor” in the future and thatthe credit union had begun to review its back up procedures.

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