PLANO, Texas – EDS and Harte-Hanks have arranged to make San Antonio-based Harte-Hanks’ e.Vantage member-relationship management solution available to credit union clients of the big core processor. Plano-based EDS is offering the MRM solution as an application service provider to allow remote access, the company said, as well as making it available in-house. Four credit unions have agreed to use the MRM solution: First Missouri Credit Union in St. Louis, Missouri State Credit Union in Jefferson City, New Jersey Postal Credit Union in Hawthorne, and Olin Community Credit Union in East Alton, Ill. In addition to cross-selling and tracking capabilities, Harte-Hanks says e.Vantage includes activity-based costing and profit models that allow exact costs of doing business per member to be ascertained, as opposed to cost averaging or peer data. EDS says it will integrate the MRM application with its core credit union solutions and provide maintenance and support for ASP users. Harte-Hanks will handle initial training for all clients and will provide support for in-house users.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.