WASHINGTON - NCUA Board Chair Dennis Dollar invited credit unions to make proposals to NCUA about alternative capital and how to "buffer" their net worth. Speaking to the CUNA GAC, Dollar said the September 11 attacks illustrated the reality that being federally insured matters in a crisis and that the...

WALTHAM, Mass. - Fulfillment Plus, Inc., a provider of customer relationship management, teleservices and fulfillment services, has developed a web-enabled call center recording system that creates a permanent voice record of inbound and outbound call center calls. The FFP system includes order processing, customer support, order fulfillment, and consumer promotions....

WASHINGTON - From a new CUNA program to stated Congressional support, the drive for credit unions to get deeper into business lending was around every corner at CUNA's Governmental Affairs Conference. CUNA's Business/SEG Services Committee unveiled a package of business lending resources to assist credit unions in offering members small...

DENVER - The state Senate in its latest session confirmed the appointment of Doug Ferraro, president/CEO, BELLCO CU to the state's Division of Financial Services. Ferraro was elected vice-chairman of the board. His term began July 1, 2001. The Financial Services Board of Colorado is the policy-making and rule-making authority...