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Experience Retail: The Future of Design

Peter Westerman | September 23, 2003

Never before has the competition for a share of the member's wallet ever been more ferocious. Today the choices available include not only traditional choices like banks and credit unions, but also many new non-traditional choices such as discount brokerage houses, credit card companies and insurance carriers. Every day new...

Pennsylvania Large CU CEOs Put Their Heads Together, Discuss Challenges and Issues

Peter Westerman | September 23, 2003

HERSHEY, Pa. - Large credit unions in Pennsylvania, as in any state, have to deal with issues and concerns that are endemic to their particular state, as well as those they share with credit unions on a national scale. Representatives - mostly CEOs - from 19 credit unions in the...

Fiserv Renames Former EDS CU Unit as IntegraSys; a New Face for CUBICS

Peter Westerman | September 23, 2003

PLANO, Texas - IntegraSys is the new name for the former EDS-owned credit union data processing division purchased by Fiserv this July. The blockbuster acquisition brought Fiserv some 900 new data processing clients giving it about a 35% marketshare. Fiserv has seven CU data processing subsidiaries. The name was announced...

Federal Fund Target Holds at 1%

Peter Westerman | September 23, 2003

WASHINGTON-In its meeting on Sept. 16, the Federal Open Market Committee decided to maintain the 1% target for the federal funds rate. "The Committee continues to believe that an accommodative stance of monetary policy, coupled with robust underlying growth in productivity, is providing important ongoing support to economic activity," the...

AWARDS

Peter Westerman | September 23, 2003

Memphis Area Teachers' Credit Union, Tenn., Vice President of Human Resources Judy Bell has been named Woman of the Year by the Leukemia & Lymphoma Society. Bell was recognized for her fundraising efforts. Proceeds raised were used to fund research and such community services as family support groups and financial...

Idaho League Selling Mortgage Broker Unit

Peter Westerman | September 23, 2003

BOISE, Idaho - The Idaho Credit Union League is getting out of the mortgage processing business and selling its brokerage unit to a New Jersey firm, LoriMac Corp. Citing member retention hurdles with its existing operation, the League said the New Jersey-based firm would provide improved marketing efficiencies to member...

NAFCU Joins U.S. Postal Inspection Service and Gets Involved in Identity Theft Prevention Efforts

Peter Westerman | September 23, 2003

NEW YORK-The U.S. Postal Inspection Service has launched a campaign, with the help of several other public and private sector organizations, including NAFCU, to educate consumers on how to prevent becoming a victim of identity theft. Chief Postal Inspector Lee R. Heath announced the initiation of Operation: Identity Crisis last...

NACCU Names Selvitelli New Director

Peter Westerman | September 23, 2003

WASHINGTON - Marc A. Selvitelli has been named director of The National Association of Community Credit Unions. Selvitelli will assume the administrative and operational duties of the association, which has a management agreement with CUNA. Selvitelli has an association background. Currently he is director of industry relations for the National...

NAFCU Looking for New Ways to Share CU Stories, Urging Members to do the Same

Peter Westerman | September 23, 2003

ARLINGTON, Va.-NAFCU is investigating new avenues to spread the word about credit unions' good deeds, according to NAFCU President and CEO Fred Becker, and is working to get its members to follow suit. NAFCU recently began using the North American Precis Service, which helps them get items placed in local...

Brand Loyalty Directly Related to Service

Peter Westerman | September 23, 2003

SAN FRANCISCO - Credit unions interested in building brand loyalty within the Hispanic community must provide quality member service. A national study by the Santiago Solutions Group and Hispanic Teleservices Corporation titled "Customer Service Impact on Consumer Choice, Loyalty, Brand Reputation and Sustainable Growth" finds that this market places enormous...

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