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Credit unions have never had to worry about as many electronic threats as they do today - fortunately there are plenty of solutions and techniques to keep systems secure. Pages 22-24.
SOUTHBOROUGH, Mass. - On May 17 Massachusetts became the first state to legally recognize same-sex marriages and according to the Human Rights Campaign, in just one day over 1,000 couples were married. With the Supreme Court decision came a flurry of questions ranging from how to avoid employee confusion to...
JUNEAU, Alaska - Lauren MacVay, executive vice president of True North FCU, will become the CU's new president/CEO on July 1, the day after president/CEO Sharon Kelly of 21 years retires. The 35-year old MacVay is a native of Pittsburgh, Pa. who first came to Juneau on vacation in 1994...
LATHAM, N.Y.-A new bill (S.7126) introduced by State Sen. Hugh Farley (R-Adirondack) and currently before the Senate Banks Committee could save New York's 34 state-chartered credit unions roughly $2 million per year by repealing the 8.25% sales tax credit unions pay for purchases. This is according to Amy Kramer, vice...
COLUMBIA, S.C. - Palmetto Citizens Federal Credit Union is committed to youth and adult financial education and isn't ashamed to share the news with local consumers. The $224 million credit union is airing a television commercial highlighting the credit union's financial literacy efforts rather than promoting products. Produced by Fisher...
WEST PALM BEACH, Fla. - Credit Union Times' just expired online voting poll finds that credit union people think there could be lots of reasons for increased banker attacks. The poll focused on why bankers have become so offensive minded against CUs recently, especially on the taxation issue. Voters seemed...
LAS VEGAS - Prime Alliance Solutions unveiled to attendees of its annual Symposium its latest initiative to improve and simplify the mortgage process for credit union members. Dubbed the "Loan Fulfillment Center" (LFC), Prime Alliance President/CEO Joe Brancucci said the Web-based system is the first that takes a loan from...
MADISON, Wis. - While April saw the creation of 288,000 jobs, the good news caused a spike in interest rates which led to credit unions selling more loans and buying short-term investments. This, according to the latest CUNA Mutual Group Credit Union Trends Report. The report is based on data...
2004 Association Calendar JUNE JUNE 2 NAFCU'S Audioconference, call in from your credit union. For info: Member Service Center, 800-344-5580 or www.nafcu.org. JUNE 2 CUNA & Affiliates' eSchool Compliance Fundamentals Seminar. For info: 800-356-9655, x 4249 or www.training.cuna.org. JUNE 6-10 CUNA & Affiliates' Collections & Bankruptcy Update, Hyatt at Fisherman's...
WASHINGTON - If a report from a major international lending organization proves true, immigrants to the U.S. will send home over $30 billion in 2004, representing both an opportunity and strong need for a credit union presence. The forecast came from U.S Census data and a survey commissioned by the...
From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Auvik
This article explores 50 eye-opening statistics and trends about shadow IT and its growing impact of unmanaged SaaS applications on your credit union’s security and efficiency. Equip yourself with knowledge to address the challenges and enhance your IT strategy.
Download ResourceFrom Auvik
When credit unions can streamline operations, capture cost savings and spend less time on administrative tasks, they can focus their time and savings towards enhancing the member experience and growth. This case study outlines how to achieve this by managing your software applications, associated license waste and controlling shadow IT.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom Laserfiche
Discover the latest research into information management, digital transformation, and member experience challenges facing credit unions today. This report reveals best practices, key trends, and actionable strategies to optimize your operations, enhance member satisfaction, and drive growth.
Download ResourceFrom boost.ai
Delivering high-quality voice support for members at scale is challenging. This guide explores how conversational IVR can help credit unions deliver exceptional member service through personalized, engaging and automated experiences.
Download ResourceFrom CPI
Is your credit union ready to offer instant issuance? Discover the top six reasons why a SaaS software hosting model is the ideal choice compared to Software for Purchase (SFP).
Download ResourceFrom Genetec
Is your credit union still relying on outdated physical security systems that limit scalability and create siloes in your operations? Download this white paper to explore a clear path to a more resilient and agile security framework that enhances safety, streamlines operations, and ensures compliance.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Trellance
Becoming data-driven is a priority for most credit unions. But figuring out how is another story. Download this guide and learn how to start thinking about your data journey differently to build an effective action plan for the future.
Download ResourceFrom boost.ai
Conversational AI is revolutionizing member service, especially in financial services. This guide explores the methodology behind using conversation AI, and how it’s already creating value for financial organizations.
Download ResourceFrom Trellance
Where has all the tech talent gone for credit unions? Accelerating digitization, due to factors like covid and current market conditions, will continue to bottleneck tech talent for credit unions into the foreseeable future. This white paper explores how you can address the shortage and build a tech talent force for your credit union.
Download ResourceFrom Auvik
Shadow IT can be tricky to manage alone at your financial institution, so we’ve built this eBook to help you out.
Download ResourceFrom Upstart
Learn how AMOCO FCU built out a personal loan portfolio and added hundreds of new members, all while strategically managing liquidity and the balance sheet amidst a high interest rate environment.
Download ResourceFrom boost.ai
How is conversational AI set to transform customer experience (CX) this year and beyond? Download your guide for actionable insights to elevate your credit union’s CX and drive growth.
Download ResourceFrom Open Lending
Millennials and Gen Z consumers represent a significant opportunity for credit union lenders. This report uncovers key trends and insights about their credit outlook and how to capture their long-term value.
Download ResourceFrom Melissa
Download this white paper and discover how advanced eIDV (electronic identity verification) technologies can safeguard your credit union against escalating fraud threats.
Download ResourceFrom Melissa
Discover how KYB (Know Your Business) strategies can add a crucial layer to your financial risk management, ensuring compliance and protecting against fraud in your business relationships.
Download ResourceFrom State National
Worried that Collateral Protection Insurance (CPI) on a borrower’s loan might increase the likelihood of default? Good news - it’s actually an opportunity to protect your members.
Download ResourceFrom State National
Are your credit union’s partnerships enabling growth or hindering your success? Explore the importance of high-value partners in navigating the complexities of the digital age with confidence to effectively serve your members.
Download ResourceFrom State National
Based on new Filene research, AI is, unsurprisingly, at the top of credit union leaders’ minds this year. Explore the obstacles and opportunities presented by AI, how it’s being used in credit unions, and steps to build your own AI roadmap.
Download ResourceFrom Open Lending
The auto loan industry is undergoing a period of significant change. Traditional methods of assessing creditworthiness are proving insufficient in the face of rising delinquencies. This report explores the challenges lenders face and strategies to overcome them.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom State National
By harnessing the power of data, credit unions can enhance their services, optimize operations, and better serve their members. Here are 9 FAQs and answers about using predictive data.
Download ResourceFrom State National
As economic experts scrutinize current data and trends, they predict that the path ahead is likely to have its share of obstacles. This white paper outlines strategies to monitor and navigate various risk factors impacting auto financing to better protect your credit union.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Auvik
This article explores 50 eye-opening statistics and trends about shadow IT and its growing impact of unmanaged SaaS applications on your credit union’s security and efficiency. Equip yourself with knowledge to address the challenges and enhance your IT strategy.
Download ResourceFrom Auvik
When credit unions can streamline operations, capture cost savings and spend less time on administrative tasks, they can focus their time and savings towards enhancing the member experience and growth. This case study outlines how to achieve this by managing your software applications, associated license waste and controlling shadow IT.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom Laserfiche
Discover the latest research into information management, digital transformation, and member experience challenges facing credit unions today. This report reveals best practices, key trends, and actionable strategies to optimize your operations, enhance member satisfaction, and drive growth.
Download ResourceFrom boost.ai
Delivering high-quality voice support for members at scale is challenging. This guide explores how conversational IVR can help credit unions deliver exceptional member service through personalized, engaging and automated experiences.
Download ResourceFrom CPI
Is your credit union ready to offer instant issuance? Discover the top six reasons why a SaaS software hosting model is the ideal choice compared to Software for Purchase (SFP).
Download ResourceFrom Genetec
Is your credit union still relying on outdated physical security systems that limit scalability and create siloes in your operations? Download this white paper to explore a clear path to a more resilient and agile security framework that enhances safety, streamlines operations, and ensures compliance.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Trellance
Becoming data-driven is a priority for most credit unions. But figuring out how is another story. Download this guide and learn how to start thinking about your data journey differently to build an effective action plan for the future.
Download ResourceFrom boost.ai
Conversational AI is revolutionizing member service, especially in financial services. This guide explores the methodology behind using conversation AI, and how it’s already creating value for financial organizations.
Download ResourceFrom Trellance
Where has all the tech talent gone for credit unions? Accelerating digitization, due to factors like covid and current market conditions, will continue to bottleneck tech talent for credit unions into the foreseeable future. This white paper explores how you can address the shortage and build a tech talent force for your credit union.
Download ResourceFrom Auvik
Shadow IT can be tricky to manage alone at your financial institution, so we’ve built this eBook to help you out.
Download ResourceFrom Upstart
Learn how AMOCO FCU built out a personal loan portfolio and added hundreds of new members, all while strategically managing liquidity and the balance sheet amidst a high interest rate environment.
Download ResourceFrom boost.ai
How is conversational AI set to transform customer experience (CX) this year and beyond? Download your guide for actionable insights to elevate your credit union’s CX and drive growth.
Download ResourceFrom Open Lending
Millennials and Gen Z consumers represent a significant opportunity for credit union lenders. This report uncovers key trends and insights about their credit outlook and how to capture their long-term value.
Download ResourceFrom Melissa
Download this white paper and discover how advanced eIDV (electronic identity verification) technologies can safeguard your credit union against escalating fraud threats.
Download ResourceFrom Melissa
Discover how KYB (Know Your Business) strategies can add a crucial layer to your financial risk management, ensuring compliance and protecting against fraud in your business relationships.
Download ResourceFrom State National
Worried that Collateral Protection Insurance (CPI) on a borrower’s loan might increase the likelihood of default? Good news - it’s actually an opportunity to protect your members.
Download ResourceFrom State National
Are your credit union’s partnerships enabling growth or hindering your success? Explore the importance of high-value partners in navigating the complexities of the digital age with confidence to effectively serve your members.
Download ResourceFrom State National
Based on new Filene research, AI is, unsurprisingly, at the top of credit union leaders’ minds this year. Explore the obstacles and opportunities presented by AI, how it’s being used in credit unions, and steps to build your own AI roadmap.
Download ResourceFrom Open Lending
The auto loan industry is undergoing a period of significant change. Traditional methods of assessing creditworthiness are proving insufficient in the face of rising delinquencies. This report explores the challenges lenders face and strategies to overcome them.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom State National
By harnessing the power of data, credit unions can enhance their services, optimize operations, and better serve their members. Here are 9 FAQs and answers about using predictive data.
Download ResourceFrom State National
As economic experts scrutinize current data and trends, they predict that the path ahead is likely to have its share of obstacles. This white paper outlines strategies to monitor and navigate various risk factors impacting auto financing to better protect your credit union.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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