Pages 16-18 contain some interesting reader feedback and opinion pieces - the failed DFCU Financial conversion was the hot topic.

PROVIDENCE, R.I. - As credit unions expand their online services, the one constant is the need to balance convenience and cost-effectiveness with security and fraud prevention. This is particularly true now that credit unions are starting to allow prospective members to open their accounts online. It's one thing to authenticate...

WASHINGTON-Congressman Patrick McHenry (R-N.C.) and NCUA have begun round two. The freshman House Financial Services Committee member and NCUA Chairman JoAnn Johnson have traded correspondence over whether and how to proceed with an effort to collect data on member service, as requested by House Ways & Means Committee Chairman Bill...

BATON ROUGE, La. - La Capitol Federal Credit Union has recently launched a new checking promotion that appeals to locals' inner "Grillmaster". Mainly targeted at current members without checking, the campaign features a free Chef's Dream barbecue set to any member who signs up for an automated checking account.