Enfield Community Federal Credit Union recently announced Clint Bramlett as the new president/CEO of the Enfield, Conn.-based credit union.

Of the many Gen Y nicknames one that really fascinates me is trophy kids, referring to the fact that when Gen Y members participated in activities as kids, where everyone was guaranteed a trophy. By receiving prizes even when their performance levels were poor, these kids avoided feeling like losers....

The use of contact data is changing for credit unions. Today, financial institutions are using contact data to ensure that communications reach members and prospects, but, perhaps more importantly, those institutions are also leveraging contact information to better understand their members through database consolidation and a single member view.