The $1 billion Jeanne DArc Credit Union hired Barry Cohen as its vice president of operations and Rose Ruggiero as assistant vice president of collections. Cohen holds 16 years of experience in the financial services industry as well as extensive experience in operations management. Ruggiero has 26 years of experience...

To understand what the aftermath of a disaster like Hurricane Sandy can do to a credit union look no further than the $1.8 billion Municipal Credit Union. In the difficult days following the super storm, MCU members became increasingly frustrated and furious, sharply criticizing the New York credit union for...

Experts discuss lessons from MCUs issues. MCU President/CEO Kam Wong discusses what his credit union has learned not to do next time.