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Find out how Suncoast Schools FCU turned its card programs around on page 34 and see page 32 for other card-related news.

Although CUs' incidental powers have broadened, wholly- and multiple-owned CUSOs are still involved in offering a wide array of products and services, from HR training to SBA lending. Turn to pages 24-27 to read about them.

FITCHBURG, Mass. - I-C FCU wants to be there for its members not only when they need a mortgage but also when they're looking for a home to buy or want to sell one they already own. That will be the job of the $282.9-million credit union's new CUSO, I-C...

LIBERTY LAKE, Wash. - Credit unions would concur they want their employees to be proactive with members, but that can sometimes be easier said than done. Planning strategies and conveying messages and expectations to staff often turns into a hit-and-miss scenario. That's why it's become the objective of Spokane Training...

One credit union asked IRS to treat its deferred compensation plan in a for-profit manner, and the IRS agreed. Turn to page 6 to learn more about it.