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BAI Study: Having a Relationship with their Banking Institution Low on Consumers' Priority List
By Staff WriterORLANDO, Fla. - Banks that have a one-size-fits-all approach for relationship-building and consider relationship banking or service quality important features to hone have got their priorities wrong. According to the results of the study shared with attendees at the recent BAI Retail Delivery Conference & Expo, most banking customers say...
