News

SYDNEY, Australia - Credit unions down under can crow as they read about a new study on financial service customer satisfaction. Not only are they highly rated, they are winning the battle. The research is done periodically by a group called Eureka. They report that only one in four customers...

CLONMEL, Ireland - The Clonmel Credit Union looks to the youth and has a school zone on their Web site www.clonmel.cu. As they say it's a place for schools to put "stuff" on. Visitors to the site can learn about the German exchange program, the Tipperary Business and Development Institute,...

SYDNEY, Australia - The words "Best of Breed" echo through the halls of the Credit Union Service Corporation of Australia, Ltd. (CUSCAL). One of the ways they are trying to improve their service to members is a new check signature card imaging system. Over 1.1 million cards need to be...

SYDNEY, Australia - If the problem is a peanut, don't use a sledgehammer. That's the message that the Credit Union Service Corporation of Australia, Ltd. (CUSCAL) is trying to deliver to the Federal Members of Parliament. The legislative group has proposed a new licensing and disclosure regime for financial services...

DUBLIN, Ireland - Two credit unions are sharing a cup, but not a cup of stout. This cup represents excellence and is awarded each year by The Irish League of Credit Unions (ILCU). Excellence is defined loosely, although it can refer to operational practices, outstanding member service to best business...

SAN ANTONIO, Texas - Security Service Federal Credit Union has been honored by the Professional Teleservice management Association as the winner of its 2001 Call Center of the Year award. The over $2 billion credit union was singled out for its commitment to employees, members quality service and community involvement....

FORT LAUDERDALE, Fla. - Imagine converting a personal computer into a personal ATM. E-monee.com, an Internet payment system, is trying to make that a reality by offering consumers an alternative to credit cards. Here is how it works: Consumers link an E-monee account to their personal bank account and can...

The tragic terrorist attacks against the World Trade Center, a pillar of America's economic might, and the Pentagon, a monument to America's military power and the plane crash in Pennsylvania, left a nation stunned and looking for answers. Credit unions throughout the country rallied to help the nation begin the...