News

ORLANDO, Fla. - Universal Underwriters Insurance Company unveiled a new Compliance Action Plan (CAP) for dealers to help them comply with the Gramm-Leach-Bliley Act. Universal Underwriters Insurance developed the new CAP with Member Benefits Services Inc., Continental-National Services Corp. and Dealership Defense LLC. Under GLB, the FTC implemented the FTC...

HARRISBURG, Pa. - PSECU wants members to know that any e-mails they receive from PSECU are legitimate. Working with its e-mail vendor, DocuMatix, PSECU created a four-digit "unique identifier" code to appear on e-mails that are either promotional in nature or are sent as part of PSECU's "e-Alerts" service. Only...

ORLANDO, Fla. - How do consumers decide what vehicles to buy or how to finance their purchase? What influences their decision, and how long does it take them to pare down their choices? Attendees at the National Automobile Dealers Association Conference at the Orange County Convention Center in Orlando Feb....

MARLBOROUGH, Mass. - Digital Federal Credit Union is using some homegrown (and owned) technology to help push security and convenience out to its members wherever they may be. After beta testing and modifications, $2.8 billion, 257,000-member DCU is going live with two modules from the CRM platform being developed by...

WEST PALM BEACH, Fla. - As e-mail and instant messaging become more pervasive credit-union communication tools, so, too, have concerns for securing electronic transmissions between the credit union and its members and business partners. Credit unions have become popular phishing targets, proving phishers don't just target the largest institutions. "Phishing...

Credit unions have proven to be innovative, savvy marketers. See some of their savvy on display in the special report on pages 20-25.