ORLANDO, Fla. – Universal Underwriters Insurance Company unveiled a new Compliance Action Plan (CAP) for dealers to help them comply with the Gramm-Leach-Bliley Act. Universal Underwriters Insurance developed the new CAP with Member Benefits Services Inc., Continental-National Services Corp. and Dealership Defense LLC. Under GLB, the FTC implemented the FTC Safeguards Rule and the FTC Privacy Rule. Effective May 23, 2003, the first rule requires all financial institutions, including automotive dealerships to have, among other things, a written information security plan to protect their customers’ nonpublic personal information. The second rule regulates the collection and disclosure of customer information. Bill Stoothoff, vice president of finance and insurance for Universal Underwriters, said violating the Safeguards and Privacy Rules leaves dealerships open to lawsuits from customers and fines from the FTC. Without the proper written and electronic safeguards, dealerships are leaving their businesses open to regulatory risk even if no customer information is compromised, he cautioned.

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