News

CAMBRIDGE, Mass. - Horror stories abound about the punishment a data processing conversion can put on a credit union's staff and the processors involved. Internet banking conversions don't rank up there in terms of difficulty, but they do need to be well-planned, says one CU here who recently went through...

MADISON, Wis. - Credit Union Times recently took a spin on MEMBERS Development Corporation's new aggregation piece, "View My Accounts." Sifting through the aggregation maze is getting tougher these days as a number of credit union groups have partnered with or struck marketing deals with aggregation providers. MEMBERS Development Corp....

OREM, Utah - Credit union data processor SOSystems believes core processing and CRM have to be one in the same for credit unions to thrive in the future. About six years ago SOSystems embarked on a complete rewrite of its legacy code with that as one of its primary goals....

Many, if not most, credit unions now have e-mail contact with members, and when the members come calling, someone needs to respond. "An e-mail sitting in a queue is just like a ringing phone waiting to be answered," says Doug Wilkerson, president of RTP Federal Credit Union, which serves companies...

ARLINGTON, Texas - In a bold break from protocol, the Texas Credit Union League joined with the Independent Bankers Association of Texas and PULSE EFT Association to stage a combined industry showcase for financial services technology here November 28-30. And TechMecca 2001 organizers were thrilled with the results. "Who would...

TAMPA, Fla. - At just 18-months old, ePSCU, the e-commerce unit of Payment Systems for Credit Unions, was starting up right around the time dot-com companies were starting to go bust. Even dot-com companies solely focusing on the credit union space were going belly up. Portal companies like MembersResources.com and...