News

JACKSON, Miss. - As Magnolia FCU here discovered in the aftermath of Hurricane Katrina, a disaster recovery hot site isn't of much value when all transportation is shut down. The credit union found itself without power. To make matters worse, with all airports closed, there was no way to get...

RIVERSIDE, Calif. - Surf's Up and calls are down at Altura Credit Union's member service center, where a homegrown effort has helped move callers off the phone and onto the Internet for routine business. Altura's call center was averaging about 12,000 calls per month from members wanting nothing more than...

MALVERN, Pa. - Talk about traction. In its fifth year, Akcelerant Software has about 100 credit unions using its CollectAnywhere collections management system, a number it says is now growing by five to eight customers a month. A browser-based system on the front end, the CollectAnywhere software uses XML-based integration...

CAMP PENDLETON, Calif. - Imagine this: your credit union will sign up 20,000 new members this year, all in the must-have 18 to 25 age group. All of them…

DAYTON, Ohio - Ask Dave Youngerman how many credit unions are using his company's desk-top check scanner and he can only shrug and smile. That's because Panini North America sold more than 40,000 of the My Vision X check-imaging devices last year, frequently through value-added reseller agreements with Unisys, Open...

Read about South Carolina FCU CEO Scott Woods' approach to keeping the $1 billion CU on the growth track. Page 34-35.